Privacy
Privacy Policy
This policy explains what customer and farmer information we collect and how we use it for orders, support, and partner review.
Last updated: June 27, 2026
Information we collect
We may collect name, phone, email, delivery area, order details, cart items, product enquiries, farmer request details, and uploaded product media.
Customer account data is used for login, cart, order history, Family Club pricing, and support.
How we use information
We use information to confirm orders, contact customers, plan delivery, manage product availability, review partner farmers, and improve farm operations.
We do not sell customer or farmer contact details.
WhatsApp and third parties
When customers choose WhatsApp, the message is sent through WhatsApp and is subject to WhatsApp's own terms and privacy practices.
Hosting, database, email, and analytics providers may process data only as needed to run the website and operations.
Retention and requests
We keep order and request records as needed for farm operations, support, legal, and accounting purposes.
Customers or farmers can contact us to correct contact details or ask about stored information.